FAQ 

FAQ (Frequently Asked Questions)

Q: What is Accurate Antivirus Store?

A: Accurate Antivirus Store is a cybersecurity company that offers a range of advanced solutions to protect individuals and businesses from online threats. Our products include antivirus and anti-malware software, firewall protection, secure VPN services, password managers, and security audits and consulting.

​

Q: Why do I need cybersecurity solutions?

A: In today's digital landscape, cyber threats are becoming more sophisticated and prevalent. Cybercriminals target personal information, financial data, and sensitive business information. By investing in cybersecurity solutions, you can safeguard your devices, data, and online activities from malware, ransomware, phishing attacks, and other threats.

​

Q: How does antivirus software work?
A: Antivirus software scans your devices for known viruses, malware, and other malicious programs. It compares files and programs against a database of known threats and either removes or quarantines any detected threats. Antivirus software often includes real-time protection to proactively detect and block threats as you browse the internet or use your device.

​

Q: What is a firewall, and why do I need it?

A: A firewall acts as a barrier between your device or network and the internet. It monitors incoming and outgoing traffic, blocking unauthorized access and potential threats. A firewall is crucial for protecting your network from hackers and malicious activities, ensuring your sensitive information remains secure.

​

Q: What is a VPN, and why should I use one?

A: A VPN (Virtual Private Network) encrypts your internet connection and masks your IP address, providing a secure and private browsing experience. By using a VPN, you can protect your online activities from prying eyes, secure your data when using public Wi-Fi, and access geo-restricted content.

​

Q: How do I install and set up your cybersecurity products?

A: Each of our products comes with detailed installation and setup instructions. Simply follow the provided guidelines and prompts during the installation process. If you encounter any issues or have specific questions, our customer support team is available to assist you.

​

Q: Can I use your products on multiple devices?

A: Yes, our cybersecurity products are often designed to be compatible with multiple devices. Please check the product specifications or contact our customer support team to ensure compatibility with your desired devices.

​

Q: What is the difference between a free antivirus and a paid antivirus?

A: While free antivirus software can provide basic protection, paid antivirus solutions typically offer more advanced features, such as real-time scanning, automatic updates, and enhanced threat detection. Paid antivirus software often provides better customer support and additional layers of security for a comprehensive defense against cyber threats.

​

Q: How often should I update my antivirus software?

A: It is crucial to keep your antivirus software up to date. We recommend enabling automatic updates so that your antivirus software receives the latest virus definitions and security patches. This ensures that your device is protected against the latest threats.

​

Q: Do you offer a refund or guarantee?
A:Yes, we strive for customer satisfaction. We offer a refund within a specified period for eligible products, subject to our refund policy. Please refer to our refund policy or contact our customer support team for more information.
 

We hope these FAQs have provided clarity on our cybersecurity solutions. If you have any other questions or need further assistance, please don't hesitate to contact our customer support team. We are here to help you stay secure in the digital world.

The Accurate Antivirus StoreTeam