Return Policy
At Accurate Antivirus Store, we want you to be fully satisfied with your purchase of our cybersecurity products. If you are not completely satisfied or need to return a product, please review our Return Policy below.
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Eligibility:
To be eligible for a return, the following conditions must be met:
The product must have been purchased directly from Accurate Antivirus Store.
The return request must be initiated within the specified return period.
The product must be in its original condition, unopened, and unused.
Any bundled items or free promotional items must be returned along with the product.
Return Period: We offer a [30]-day return period for our cybersecurity products. The return period starts from the date of purchase. Please ensure that you initiate the return process within this timeframe.
Return Process: To initiate a return, please follow these steps:
Contact our customer support team and provide your order details.
Our customer support team will guide you through the return process and provide you with a return authorization.
Pack the product securely in its original packaging to prevent damage during transit.
Include the return authorization provided by our customer support team.
Ship the product back to the address provided by our customer support team.
We recommend using a trackable shipping method to ensure the safe return of the product.
Once we receive and inspect the returned product, we will process your refund according to our refund policy.
Refund Policy: Refunds will be issued based on the original payment method used for the purchase. The refund will typically be processed within [X] business days after the returned product is received and inspected. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping expenses unless the return is due to a defective or damaged product.
Non-Returnable Items: Certain items are non-returnable, including:
Products that are not in their original condition, damaged, or show signs of use.
Products that have been tampered with or altered.
Products purchased from unauthorized resellers or third-party sellers.
Digital products or software downloads that have been activated or used.
Defective or Damaged Products:
If you receive a defective or damaged product, please contact our customer support team immediately. We will work with you to resolve the issue and provide a replacement or refund, depending on the circumstances.
Customer Support: Our customer support team is available to assist you with any questions or concerns regarding the return process. Please contact our team for prompt and personalized assistance.
Please note that this Return Policy applies only to purchases made through Accurate Antivirus Store. If you have purchased our products from a third-party retailer or reseller, please refer to their return policy for instructions on returning the product.
We reserve the right to modify or update this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Return Policy on our website.
Thank you for choosing Accurate Antivirus Store. We value your satisfaction, and we will do our best to ensure a smooth and hassle-free return process.
The Accurate Antivirus Store Team